I hope everyone is doing well and staying healthy! Just like every other company we are taking precautions and have CDC measures in place while we continue to work at a limited capacity. I won't bore you with the details but wanted to give you the most important details:
1) Are shipments going out? Yes, they are still going out instead of 4-5 times a week it is now 2-3 times a week. Expect a 1-3 day delay from when the label is uploaded until you see actual tracking information updated.
2) Are we still receiving in product? Yes, we are still receiving everything in at the pace that manufacturers can get them out. Once they arrive, we still take measures to inspect all product for damage and prepare it for shipping.
3) Our staff is working limited hours and I am still paying them during this duration. Due to the limited hours we will have delay in responses. Our typical response time is within 24 hours, please expect up to a 72 hour delay.
If you have any questions regarding this and your safety and concerns or if you need us to hold shipments we will make these special accommodations for you, email us at info@ShopPopONLINE.com.
In lighter news, I am happy to announce we have helped close to 30 families sending out board games and toys for children and families to spend time together. I am overwhelmed with joy of the response from our community reaching out to us to help with donations as well! You are truly awesome and our team is working on getting responses out to those who continue to reach out for help and support! We will continue to help families in need throughout the month of April. Please continue to let us know if you know any families in need during this time.
Our Clearance pricing will be ending Friday April 3 at 11:59PM EST. Our special $20+ purchasing for VIP access will also be ending at the same time, make sure to take advantage of this! If you have any questions relating to this, please email VIP@ShopPopONLINE.com.
If you are currently a VIP member, please check the VIP page as it has been updated! If you would also like a phone call from me, email VIP as I am personally making phone calls during this month and would be excited to talk to all of our collectors!
FiGPiN production has started again with announcements for Pre-Orders starting tomorrow! Keep a look out for those starting tomorrow!
In the last way of announcements of working behind the scenes, we have partnered with a new distributor! How does this impact you? Products from manufacturers such as Hasbro, Bandai, DC Collectibles, etc. will now be cheaper and available faster than ever! If you need any of the following board games, let us know and we can pick it up from our new distributor immediately to have them shipped out:
Chess - Destiny
Chess - Fallout
Chess - Mickey the True Original 90 Years of Magic
Clue - The Walking Dead
Monopoly - Disney The Lion King
Monopoly - Game Of Thrones
Monopoly - Planet Of The Apes Retro Art Edition
Monopoly - Stranger Things Collector's Edition
Monopoly - The Walking Dead
Monopoly Jay & Silent Bob Strike Back
Yahtzee Avengers 2 Age Of Ultron Movie Iron Man
Yahtzee Avengers 2 Age Of Ultron Movie Ultron Prime
Stay safe and take care!
Owner - ShopPopONLINE