JUST ARRIVED IN STORE!
Frequently Asked Questions
Any Pop! purchased with the Premium POP! Protector will be sent inside the protector. If you purchase more Pop!s than the Premium POP! Protector, please type in the notes in checkout which Pop! you would like to be shipped inside the Premium POP! Protector.
Looking for extra cash? We are now buying vaulted, rare and exclusive Funko Pop!s! Send pictures of your collection to Grails@ShopPopONLINE.com and receive a quote within 1 business day!
Being a ShopPopONLINE VIP is one of our most rewarding and exclusive programs we have to offer. To inquire about the status of becoming a VIP, email us at VIP@ShopPopONLINE.com.
You can save 10-15% on all your orders by joining Pop! Club. You will receive a unique code only to you to use on any order, that includes Pre-Orders!
Once we create the shipping label you will receive a confirmation and can view the Order Status Page at any time. The Order Status Page will give you updates on your shipment status.
Payments are taken at the time of Pre-Ordering. The Pre-Order Status Update page gives an estimate of when the pre-order is expected to be in stock, which we update regularly. We also like to keep you well informed by sending email updates for Pre-Orders. Make sure to check your junk/spam mail for emails from firstname.lastname@example.org. You can also cancel your Pre-Order at anytime before it comes in for a full refund.
A chase is a variant of the original figure. It may be different in size, color, look, feel, etc. from the original. It will be marked with a sticker on the box saying Chase Limited Edition. The most frequent chase you can get is 1 that is out of a chance of 6. This will be marked on our website as 1/6 Chase. Some chases can be a little harder to get such as 1/36, 1/72, etc. If you see an item on our site that has 1/6 chase that means if we ordered 6 there will be 1 chase, if we ordered 12 there will be 2 chases, etc. We do not sell chases separately, we live it up to chance of getting a chase!
As soon as you are aware the order you received is damaged please email us right away at email@example.com. Please send us pictures of the box and the damaged product and we will issue you a return label to send back to us. We will give you the choice of getting the same item, if that item happened to sell out a different item, or a refund.
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Arived faster than expected and in perfect condition
Arrived quick and in perfect condition.
Love this figure and I got it for a steal!!! He was packaged very well and was shipped quickly!! I’m slowly adding to the Hargreeves family!!
Everything came in perfect condition. Awesome company and amazing shipping.
awesome Packing and shipping...
great Pop's in stock all the time.. 100% recommended
Very unique looking piece added to my collection. Always a pleasure doing business as I haven’t gotten many Funko’s in the past from ShopPop! Repeat customer for life!!!
Awesome details, beautiful pop, excellent protection.
Great to do business with. Very polite and would always give feedback.
Crease on top on the box, but they are sending a replacement for it :)
The pop is really cool and arrived in time frame it was supposed to and proper packaging, I am very pleased
Will shop with again!
After Pre-ordering my MHA bundle in July, it took longer than expected. I emailed the shop a few times with concerns and they got back to me right away explainining their process and what was going on. They even refunded me my shipping after a little bump with their shipper.
Needless to say, their customer service and transparency had won me over as a forever customer. I will recommend this shop to all my Funko collector friends.
I love this box never know what you will get. Have not been disappointed or let down yet
A great price for an awesome product, with fast and easy shipping. Definitely a must have for any Spongebob collector.
I love this Pop!
The color is spot on and it’s very accurate!
Nostalgia and fun in a box!
Funko Pop! Games: Apex Legends - Wraith
They are awesome with the products & would definitely shop from here again!
Funko Pop! Games: Apex Legends - Caustic
Awesome product, came in perfect condition and such fast shipping!
Awesome POP! Thank you!
I am very satisfied with products & service I received will definitely shop with them again!
Product received timely and in great condition.
Great price, quick delivery, received in mint condition!
Really love the company they shipped great and quickly and I know they are rockstars!!
I missed out on the other Sansa pop and had to pre order this as soon as she was announced. She is beautiful and looks perfect next to the new Arya and Theon.
Funko Pop! Television: Game of Thrones - Sansa Stark
awesome customer service, Great and quick shipping!!!!
The pop was great. It was a Cyclops. Great addition to my collection.
Had never bought a Pop mystery box before but i must say it was pretty cool and woukd buy again. Was packaged good too.
Awesome Pop! Great details, came in hard protector, exclusive NYCC 2019 Sticker. Shipping was fast and pop came very secure. Thanks!
I receive a awesome Pop from Marvel 80th Anniversary. Fast shipping. I got my money worth. Thanks!
I have ordered three of these so far, and even though I haven't received anything "special" I am happy with all three.
This is such an amazing figure and so happy to add it to my collection. Was shipped quickly and came with absolutely no damage.
Awesome I buy a Funko Pop Marvel Mystery Box and I got a great Funko Pop. Fast shipping too. Great service.
Fast and perfect
This is an amazing figure! Even better then the figure was the customer service I received through the whole buying process.